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(More customer reviews)I was almost ready to quit using my cap because it was embarassing to use,no matter how slowly and quietly I tried drinking from it!
But, I sent klean kanteen an email asking if they had any suggestions, not really expecting an answer...but I did get an email back with the answer I hoped for. The tip they gave me WORKED, and I absolutely love the cap now, and it doesn't make a sound!
So, here's what they sent to me....I hope it works for you too.
From Klean Kanteen: "I do have some tips for using the sports caps. They are our most popular cap, as well as our most complained about. It is the air pressure that makes that funny noise.
Sports caps were originally designed and used with plastic drinking bottles, and with those, we have the ability to squeeze and change the pressure coming in and out. Because you cannot squeeze stainless steel, air has a more difficult time getting inside and making the water flow out. We had to alter the design to include an air vent in the cap to allow the pressure to escape. This air vent does have a silicone plug and valve; it helps to keep the water in.
1) The trick is to "gently" tighten the sports cap onto kanteen. Not over tightening the cap allows the silicone vent to function more quietly by relieving the vacuum created inside the kanteen.
2) Try to keep the air vent facing up toward your nose. This way, it keeps the vent facing upward so it is backed by air, not by the liquid.
3) Only tilt a little and then suck through the spout.
Try those tips, and in most cases they will take care of the noise and air flow issues.
The silicone white dot is the air vent; if you take it out it will leak. There is some natural variation among the silicone stoppers and the noise that you hear is air moving past the silicon. Some people who use the bottle specifically for sports and working out will actually take out the silicone stopper and find that they don't mind the drip as a trade off for the increased flow.
The little plastic cover of the sports cap, is a sanitary cover. It is not intended to bear the weight of a full kanteen, it is just to keep the nozzle klean and safe to drink from.
I hope that helps.... Let me know if you have any other questions.
(I deleted the name)
Customer Service Supervisor
4345 Hedstrom Way
Chico, CA 95973
800 767 3173
[...]
One planet, one you!
Click Here to see more reviews about: Klean Kanteen Poly Sports 2.0 Cap
The perfect companion for your Klean Kanteen reusable drink container, the Sports Cap fits the 12, 18, 27, and 40 ounce stainless steel bottles securely. The Sports Cap twists on and off and has a push and release valve, allowing you to drink on the go. Properly closed, the cap is spill resistant. The polypropylene #5 material is soft on the teeth and comfortable to drink from.
Manufacturer's Warranty One-year warranty
Click here for more information about Klean Kanteen Poly Sports 2.0 Cap
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